Terms & Conditions

Terms and Conditions

Company registration number: 13490729
Office address: The Former Magistrates Court Gaol Street HR1 2HU Hereford United Kingdom


Welcome to our website. These Terms and Conditions define the ground rules for visiting our website and control how you can use our website to order services from us. “Us”, “We”, “Our” or “Company” refer to the COPYISTIC LIMITED in these Terms and Conditions.

By using our website and services, you confirm that you have read, comprehended, and agree to abide by all of our Terms and Conditions.

Please refrain from using our website or making any purchases from us if you disagree with any part of these Terms and Conditions.

General Provisions

If a client cancels an order, any work that has already been started will be paid for at 100%, while any work that has been put on hold will be charged at 30%.

All bills, unless otherwise stated, are subject to payment within seven days after receipt.

The consumer is also responsible for paying any fees the Company incurred in resolving the issue.

All ongoing work will be put on hold if payment is received after the due date.

Translations that are stylistically unsatisfactory for any reason are not the responsibility of the Company. We are not responsible for translating text in a manner that deviates from the original text’s style. Our responsibility shall not exceed the amount of the invoice. Only emails sent within seven working days of the services being provided will be accepted as complaints.

The Company disclaims all liability for any delays brought on by broken modems, emails, or other mail that is not under its direct control. For any reason, a mistake in one part of the translation does not, in any way, invalidate the rest of it. In these circumstances, the Company reserves the right to modify the translation.

Only written agreements between the parties will be taken into account. All disputes that arise must be resolved by the English courts only. Any representation of the translation, whether in full or in part, must be paid for; otherwise, it is illegal. We reserve the right to request immediate payment for the translation as well as, when necessary, compensation for copyright from a client who utilises its services.

Ordering Process and Payments

To place a translation order, please fill out our Contact Us form or email us at sales@readmywords.org.

Our managers will then contact you to go over all the details of your purchase, such as the amount of text, language pairings, delivery deadline, and so on. After all of the specifics have been settled, you will get an invoice through email.

The prices on the website are indicated in pounds by default since there is no switcher on the website. If you want to pay in another currency, we can send you an invoice for payment. We will begin working on your translation as soon as we receive payment.

Our company has agreements with translators and linguists (collectively the Translators) who carry out our clients’ requests. We ensure that they are aware of our company’s AML/KYC policy and agree to follow it. Furthermore, we recognise the significance of our participation in the fight against money laundering and terrorist funding, and we only allow Translators who have been approved by the AML and KYC to work with us. Following the completion of each translation document, the Company makes commission payments straight to the Translator’s bank card/account.


You have the right to ask for a refund if the Company makes any errors or if another translation was provided for technical reasons. You have to do this by sending us a letter at sales@readmywords.org within a week of the completion of your order, stating your desire for a refund. If you are unhappy with the translation, we kindly remind you that there are no refunds available in these cases. Refunds will be made to the card used for payment.


The completed order will be provided to your email address or another method agreed upon with managers within the time frame agreed upon.

Time is not of the essence for delivery or execution, and no delay shall allow you to refuse any delivery or performance or to cancel the translation, unless otherwise specifically agreed by us. When we have agreed in writing on a delivery date for the translated works, time is important.

We will not be liable in any situation for the repercussions of any delay in delivery or outcomes or failure to deliver or undertake if the duration of the delay is not substantial or if the delay or failure is due to an act of God, fire, inclement or exceptional weather, industrial action, armed conflict, governmental order or intervention (whether or not having the force of law) or any other cause whatsoever beyond our control or of an unexpected or outstanding event. The risk in the translated works passes to you upon delivery.


To deliver services to you, we may use and retain third-party translator’s services. As a result, you agree that the Company may sublicense its rights under these Terms and Conditions to third parties for them to act on the Company’s behalf. We are exclusively responsible for paying third-party translators for the provided services.

Translators can register on our website by providing their email addresses, phone numbers, card details for payment, and other personal information.

 Each translator has a personal account where he can upload documents, track the status of orders completed by him, see the payments he received or will receive, and other information.

Limitation of the COPYISTIC LIMITED Liability

By the law, we expressly disclaim responsibility for any losses you could suffer as a result of using the website. The risk of using the website is solely your own. 

Your responsibility and liability

You guarantee, declare, and represent that the documents supplied by you do not include anything obscene, blasphemous, or libellous content, and do not (directly or indirectly) infringe the intellectual property rights of any third parties.

Unless otherwise agreed by us, you shall not, either directly or indirectly, solicit, employ, attempt to entice away from us or use the services of a translator or interpreter who has provided the services and/or translated works to you on our behalf under these Terms and Conditions.

You undertake to indemnify us (which includes our employees, agents, and subcontractors for this provision) and keep us indemnified from all losses, damages, injuries, costs, and expenditures of any kind suffered by us to the extent that they are caused by or linked to:

  • our use or possession of any of the original works or materials given by you in connection with the supply of the services, including any infringement of any third-party intellectual property rights in or to any such original works or materials;
  • the processing of any data by us in the provision of the services;
  • breach of these Terms and Conditions by you;

We are not obligated to continue providing the services if we believe, in our sole discretion, that doing so would represent a violation of the guarantee provided by you in this paragraph, unlawful conduct, or a safety concern.


We may revise these Terms and Conditions from time to time, and we don’t always notify all of our visitors when this happens. You agree to check this page from time to time to see if any Terms have changed. We have a right to make any modifications to the website that shall be subject to these Terms and Conditions.

Intellectual Property

Any information, materials, documents, graphics, files, data, text, images, digital pictures, or other visuals displayed on the website of the Company may not be used or published in any way, whether it be electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of the Company.


Remember that:

  • Neither party may utilise the other party’s confidential information;
  • Neither party may reveal any of the other party’s confidential information to any third party;
  • Either party may reveal the other’s confidential information, when obliged to do so by law or other regulatory body, provided that the party required to disclose the confidential information does so in the following ways:
  • quickly notifies the owner of any such need;
  • works with the owner in the manner, extent, or timing of such disclosure, as well as any action the owner may take to contest the legitimacy of such disclosure.

Restrictions on Use

You may not use the website in any way that infringes upon the intellectual property or other rights of a third party, including by way of modification, adaptation, translation, creation of derivative works, reverse-engineering, decompiling, disassembling, or attempting to discover the platform’s source code. Unless you make a single backup or archival copy and otherwise abide by the Terms and Conditions, you may not duplicate the website.

In particular, you agree not to: (a) use our services in any way that isn’t expressly permitted by these Terms and Conditions or any instructions, documentation, or directions; (b) use our services in any way that violates or poses a threat to violate any applicable federal, state, or local law; (c) copy or reproduce any software that is a part of our services; (d) copy, reverse-engineer, modify, decompile, disassemble, reassemble, or create derivative works of our services or any part thereof; (e) interfere in any way with our services or any of its tools or functionality; (f) distribute, sublicense, assign, share, timeshare, sell, Company’s services to any other person or use it for any purpose other than those expressly authorized in these Terms and Conditions or for internal business purposes.

Third-Party Links

The readmywords.org may connect to other websites or online services that are run and managed by outside parties and are not under the control or maintenance of the Company. Links to other websites or online services, their published content, or the individuals connected to them in no way suggest that the Company endorses any of those entities. We accept no duty or responsibility for any actions, goods, or content available through third-party websites or online services.

Such other websites and online services are not a part of the Company, and these Terms and Conditions do not apply to them. Since using other websites or services is entirely at your own risk, we advise you to read their privacy policies and terms of service. You acknowledge that we are not liable for any loss or harm you may experience as a result of using any other websites or services.

Applicable Law

The laws of England will govern these Terms and Conditions as well as any claim, cause of action, or dispute arising out of or related to these Terms and Conditions, regardless of your nationality or the location from which you access our website. You and the Company concur that the courts of England shall have exclusive jurisdiction over all claims arising out of or related to these Terms and Conditions unless the parties agree otherwise.

Remember that we will try our best to find a disputed solution to any issues that may arise between you and the Company.

Contact Us

If you have any questions you can contact us via email: sales@readmywords.org.